General terms and conditions
Foresteria La Torretta, defined as Foresteria La Torretta in the following paragraphs, is a structure of the company Immobiliare Ninessa S.r.l..
1. Scope of use
The following terms and conditions apply exclusively for Foresteria La Torretta. Bookings made by and for individuals, groups, seminars or banquets are part of this scope of use.
2. Bookings and confirmation
Bookings are made through the Foresteria La Torretta website and are confirmed to the customer in writing by e-mail. With the confirmation, the Foresteria La Torretta reservations are binding for the customer. Variations of confirmations follow by both parties in writing.
3. Arrival and departure
Check-in: the day of arrival from 15.
Check-out: the day of departure before 10.
In case the check-out is performed later, half of the room/s tarif will be charged.
The rooms indicated in the reservation confirmation, including furniture, will be made available to the customer in very good condition for the requested duration.
Without reporting any damages at the time of taking over, the rooms will be considered intact, including furniture. Subsequently improved services are not subject to any price reduction. Subsequent complaints can not be made valid.
5. Number of guests
The rooms are prepared based on the reservation confirmation. At the time of reservation the maximum number of people per room is indicated. It is therefore not permitted to stay in more people than allowed.
Breakfast is served in compliance with the rules against Covid, in compliance with the spacing and the use of the mask indoors. In the summer it is served outdoors on our terrace.
The Italian breakfast consists of a hot drink, croissants and cakes, fruit juice and fresh seasonal fruit; every day we will surprise you with surprise goodies!
VAT no.: IT01712600137 VAT
Our prices shall be considered inclusive of 10% VAT.
8. Prices and terms of payment
All costs listed on the booking confirmation are chargeable. The total amount includes all services booked. Payment is made online, in advance, at the end of the reservation by credit card (or other means of payment available on the Foresteria La Torretta website). Special conditions must be agreed in advance, and are valid only if made in writing.
9. Changes / Cancellation policies / No-Show
Cancellations and/or changes must be made through our website as soon as possible.
No-Show are not refunded.
At the completion of the reservation the entire amount has been charged. In case you would like to cancel your reservation, the following conditions apply:
- up to 7 days before the arrival date: the amount of the reservation will be fully refunded;
- up to 1 day before the arrival date, the amount of the reservation will be refunded at 30%;
- from the day of arrival, the reservation will not be refunded
10. Liability and damages
The customer is responsible for all damages inflicted to people or property, as well as its consequences, that during his stay were caused by him/her. Foresteria La Torretta is not responsible for objects that were taken by customers. Any insurance is the responsibility of the tenant, respectively guest.
11. Applicable law
Legal matters are subject to Swiss law. The place of jurisdiction is that of Locarno.